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Quality policy
MISSION
NOVACREWING LTD confirms its commitment to maintaining a high level of quality of the services provided:
- selection and crewing of vessels with qualified personnel,
- providing seafarers with stable employment on our clients' vessels while complying with all requirements of international and national legislation;
- providing decent working conditions and supporting seafarers throughout the entire period of cooperation,
- building long-term and mutually beneficial partnerships between seafarers and shipowners.
STRATEGIC GOAL
The strategic goal of NOVACREWING LLC is to occupy a leading position in achieving the highest level of customer service, constantly working to improve the quality of services provided and the efficiency of our work, relying on existing developments and using innovative approaches in all aspects of our activities.
COMMITMENTS
We commit to:
- comply with the requirements of the international standard ISO 9001:2015 and the international convention MLC 2006;
- continuously improve the effectiveness of the quality management system.
The management of NOVACREWING LLC assumes full responsibility for compliance with the requirements and continuous improvement of the effectiveness of the quality management system in order to guarantee customers a quick response to requests, professional performance of work, as well as the fullest satisfaction of their needs and expectations.
Achieving a high level of quality is the result of coordinated work and participation in this process of all personnel of our organization.
General Director of NOVACREWING LTD V.M. Zhukov